Privacy
Privacy at Exchangr Campus
Exchangr Campus is built for student-to-student exchanges, so privacy and trust need to work together. This policy explains what information we collect, why we collect it, and how we use it to support safer, clearer campus connections.
What we collect
We collect the information needed to support accounts, campus verification, waitlist updates, and exchange activity on the platform. That may include your name, school email, profile details, posted offers or requests, device or browser information, and support messages you send to us.
How we use information
We use data to run the service, improve matching, reduce scams, and communicate important updates. We may also use aggregated product insights to improve usability, trust signals, and campus launch readiness.
- To create and manage accounts or waiting list signups
- To verify student eligibility and protect platform integrity
- To surface more relevant exchange suggestions and clearer deal information
- To respond to support requests and safety reports
Verification and safety data
Verification is an important part of the product. We may use school email confirmation, profile review, or other reasonable checks to confirm that users are real college students. Safety-related data may be reviewed when investigating reports, preventing abuse, or enforcing platform rules.
Sharing and retention
We do not sell personal information. We may share information with service providers that help us operate the platform, send communications, or support safety workflows. We retain information for as long as it is reasonably needed to operate the service, comply with legal obligations, resolve disputes, or prevent abuse.
Your choices
You can contact us to ask about account access, request deletion where applicable, or update inaccurate information. Some information may still be retained when needed for fraud prevention, safety investigations, or legal compliance.
Contact
Privacy questions can be sent to theexchangrapp@gmail.com.